FAQ
Frequently asked questions about using Assort.
Yes. Assort supports Japanese and English. If your Slack workspace language is Japanese, Assort uses Japanese; otherwise it uses English.
Several issues can prevent installation.
- You are on Slack Free and already have 10 or more apps installedOpen Slack's app management page, remove unused apps to get below 10, and try again.
- Your workspace restricts app installationAsk a workspace owner for approval, or have someone with install permissions install the app.
- You are installing to the wrong workspaceIf you are signed in to multiple workspaces, check the workspace selector in the top-right of the install screen.
The Free plan is available at no charge (with limits on polls, AI, and time tracking). Paid Starter and Team plans are for freee integration and higher limits. See the pricing page for details.
New workspaces get about 31 days of trial from install. See About the trial for details.
When you newly install Assort on a Slack workspace, you get about 31 days from the install date without a paid subscription (no credit card required).
- Use time tracking, polls, and AI within the same limits as the Free plan (e.g. 5 active time-tracking users and 300K billing AI tokens per month)
- Try freee HR integration during the trial only
- Remaining trial days appear in the dashboard sidebar
After the trial, your workspace is on the Free plan: freee integration is not available, while polls, AI, and time tracking continue within Free limits. Subscribe to Starter or Team to keep using freee.
Compare plans and subscribe from Settings.
Remove Assort from your Slack workspace in Slack's app management page.
If you are on a paid Starter or Team plan, also cancel your subscription from the settings page via the Stripe customer portal.
Each plan has a monthly billing token limit. For model multipliers and limits, see About billing tokens.
freee integration and CSV export are on Starter and Team. During the trial period (about 31 days) for new workspaces, you can also try freee. After the trial, the Free plan supports Assort time tracking only. Compare plans on the pricing page.